Regular readers of this blog or subscribers to our English YouTube channel will know Sherif Mansour, Confluence Product Manager at Atlassian in Sydney. We have published many fun interviews on various topics with Sherif. At the recent 2016 AtlasCamp in Barcelona, the large developer conference by Atlassian, we met again with Sherif, and offered him another opportunity to speak with us on camera.
In the last few years, the terms “Intranet 2.0” and “Social Intranet” started appearing, describing the development of more interactive and communicative intranets. Since then, “Social Collaboration” has become an oft-requested feature of intranets, contributing to the development of the notion of “Social Business”.
If you’re reading this article then the chances are that you have already taken the important decision to implement a company intranet. The business benefits to be achieved with intranets are now widely accepted and include:
There are many different ways people communicate and develop content in an organisation. More traditional communication channels are meetings, telephone calls, and email. The development of intranet software, chat tools, and blogs has improved and streamlined communication in a company. All three tools cut down on the flood of email, allowing better collaboration and quicker resolutions of decisions and questions.
Preparations are well underway for Atlassian Summit 2016, the 8th annual conference for users, partners and thought leaders. From October 10 – 13 in sunny San Jose, CA, thousands of like-minded people will get together for four days of learning, inspiration, and fun.
Our EasyEvents add-on for Confluence, with its intuitive interface, allows all employees to initiate and organize events with ease. A macro is integrated into all event pages, and allows participants to RSVP (or unsubscribe) with just one click. The new EasyEvents version 1.4 is now available in the Atlassian Marketplace. In addition to bug fixes, we have added new functionality for significantly more flexibility.
JIRA Service Desk does not have the built-in capability for users to see support questions from other users. In many situations, this would be useful – for example when multiple requests come from the same company or team. Collective Issue View, a new add-on from our JIRA development team fills this gap.
The future of product development in software was born at the factories of Toyota in Aichi. The Kanban method is the reason the Japanese car manufacturer overtook huge titan car companies from all over the world and now sells the most units per year out of all of them. Formerly only applied to manufacturing, the Kanban method they pioneered is now a large part of how Lean product development teams in the software industry are optimizing their process on a day-to-day basis. Kanbanize has built a tool to help product development and IT ops teams practice the Kanban method in their work in order to continuously improve and reach their goals. Find out the ways Kanban and Kanbanize make efficiency happen.
The introduction of a social intranet provokes many different reactions within a company. A social intranet is no longer top-down, instead it provides a way to network across departments and silos. A social intranet is about collaboration between colleagues and achieving results. The technical challenges and requirements of an intranet are secondary to how the employees welcome or reject the changes to communication, collaboration and work processes. The introduction of a social intranet must first and foremost consider the employees reactions to the changes. So, how do you ensure that your employees (and managers!) embrace these changes?
Confluence is becoming widely used by universities and academic research groups for many reasons: It is attractive to educational providers because of its affordable Academic and Classroom Licenses. The add-on Atlassian Marketplace has hundreds of plug-ins that are useful for organisational, research and teaching applications. It is very easy to use compared to many academic or enterprise collaboration tools. Universities such as Stanford, Cambridge, and MIT have integrated JIRA and Confluence solutions for project management and customer service functionality, in addition to document collaboration in research and student groups.