Confluence and JIRA Software are definitely great products in their own right. But, there are several great reasons to use them together. Software development teams already using JIRA can benefit from using Confluence as well.
A platform for all documentation
There are a number of elements involved in documenting a software project, such as product specifications, project planning, technical documentation, design specs, meeting notes, and more. JIRA helps teams track and plan all the work that goes into creating new software products. Confluence gives teams a way to organize and present information about the project from one central location.
Confluence breaks the pattern of storing content in many different places, such as on shared drives and in various folders. Instead, there are spaces for teams and their projects in Confluence, which can then be linked to corresponding JIRA projects and secured as required.
Each space has its own content directory, which is useful for specific projects. Team members know exactly where to find a piece of information when it's needed. Additionally, getting new team members up to speed is much easier, as they can access documentation at any time.
Overcome communication barriers
In software development, it is not always easy to reach a consensus within the team. An example is when it comes to technical decisions or product requirements. If many stakeholders are involved, speed, transparency and quality discussions are crucial to making the right decisions. Many teams have experienced discussions in email or within individual JIRA processes which have long since stagnated or even digressed beyond the original context.
Confluence helps the team stay on the same page. The system offers pages where you can hold discussions in page comments. It allows for real-time collaborative editing of the content. Details can be discussed in context using inline comments. There are even native page templates for such decisions and product requirements, which helps teams structure their pages quickly and easily. When a team agrees on the requirements, JIRA processes can then be created from within Confluence.
So, instead of using one application for creating a design, another for tracing development tasks, and yet another for documenting user stories or requirements, teams can include all of these things in a single Confluence instance.
Support throughout the entire process
JIRA Software ensures that a development team is working with standardized workflows and ensures processes run smoothly. Confluence ensures that everyone in a team can access the same information, in one place, and at any time. The integration possibilities between the two systems, which support the team throughout every stage of software development, come into play here:
- Product requirements can be standardized, tracked, and managed within Confluence as they evolve.
- The requirements can be transferred from Confluence by clicking on JIRA stories. They can be traced back from the tickets to Confluence at any time.
- Technical decisions can be made and documented in Confluence. The system can also be used to publish release notes, which will automatically match the releases in JIRA.
- Confluence is also the right platform to rethink and improve software development processes, and document them centrally. There is even an existing page template for retrospectives.
Avoid time-consuming context changes
Confluence supports team productivity. You can automatically integrate newly created JIRA processes into corresponding pages so that, for example, a product manager can stay up to date with the team's progress without having to click through the entire project or visit various dashboards in JIRA.
Alternatively, requests or any other Confluence pages can be automatically linked to the corresponding epics and operations so that the developers who typically stay in JIRA can access the background in Confluence with a single click.
Regardless of what gets updated or changed, it will be in the right context and fully visible.
Transparency throughout the project
Keeping up with projects is even easier. Teams can access templates within JIRA that help to easily generate reports and integrate them into Confluence pages, for example, to view all the details of the most recent releases.
These can be dynamic status reports presenting the progress of the current release, or static change logs that represent what has changed between deliverables. As a result, stakeholders are just a few clicks away from up-to-date information on the development process and project status at any time.
The interaction between JIRA Software and Confluence for development teams is now even more powerful. This seamless interlinking of systems closes gaps in the process and ensures greater efficiency, transparency, and clarity. The results are software projects running smoother and overall better products.
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