Human Resources: How does digital application management work with Microsoft 365 and Jira?

This article is a guest post by yasoon.

For 10 years, yasoon has been developing integration solutions that intelligently connect existing software and make the products even better. As an example Atlassian Platinum Marketplace Partner, yasoon offers apps that make digital processes simpler, more productive, and transparent.

Britta Neugebauer - Yasoon

Every corporate process is currently undergoing a complete digital transformation, and HR departments are no exception. The specific question we are facing is: How can we manage application processes in recruitment using Microsoft 365 and Jira?


  • In this article, we look at the fundamental question of how digital change is affecting HR workflows and the war for talents. Requests for digital infrastructure are becoming increasingly relevant, especially in application management.
  • ‘Microsoft 365 for Jira’ is a holistic integration solution in the HR process that provides seamless software support for application management. Key aspects include efficient handling of incoming applications, receipt confirmations, and other correspondence on the status and outcome of the application. 

1. Digital war of talent

Digital change is tipping the balance in the war for talent. According to Gartner’s Future of Work Trends Post-COVID-19, roughly half of all employees will work remotely at least some of the time. This means they will need capable digital infrastructure. Gartner recommends using agile operating models to reduce bureaucracy and rethink application processes from the ground up. 

As work becomes increasingly digital, we need to prioritize humanization: According to the Gartner report, it’s important to take a holistic view of the employee experience and focus on human communication as the digital transformation advances.

Digital war of talentAs a result, the expectations on digital application management are also rising. From acknowledgement of the incoming application to the final hiring process, potential applicants want professional, yet personal case handing with seamless software support. As a result, digital infrastructure is becoming increasingly relevant as early as the initial application management stage.



2. Application management with Microsoft 365 and Jira - two established tools

Microsoft 365 has established itself worldwide as a robust software suite and is utilized by many companies. Through Microsoft Teams, Microsoft 365 offers remote teams a way to connect with one another from a range of supported devices, no matter where they are.

Jira by Atlassian is a powerful tool for optimizing projects and processes across diverse departments. Jira acts as an agile, company-wide backbone and is no longer ‘just for’ software development teams. Jira Work Management in particular offers a variety of agile methods for human resources. Jira Work Management includes a range of project and dashboard templates that can be tailored for the HR process. 

The question is: “How can we smoothly connect the two software environments to make HR processes and application management more efficient, personal and transparent?”


3. Holistic tool integration in the HR process

Switching between different tools in the HR process is time-consuming and error-prone. Manually transferring applications received via Outlook to Jira is clumsy; you have to copy and save the application, then download and re-upload attachments and documents. You can’t use Jira for internal communication and to assign the workflow to the appropriate HR officer from Microsoft tools.Microsoft 365 for Jira

Is there a way to fully integrate digital HR management with Microsoft 365 and Jira? How can we set up a fluent application process and future-proof our workflows given the internal and external challenges facing the HR sector?

This short use case video shows how the Microsoft 365 for Jira app converts applications received as Outlook e-mails into Jira processes:

Once in place, all subsequent correspondence on the applications is personal, straightforward, and networked. By using Microsoft Teams in Jira, you can coordinate details internally, and utilize Outlook to schedule interviews with all key stakeholders. As a result, you can integrate Microsoft 365 and Jira in a way that also benefits HR teams. 

The app Microsoft 365 for Jira is available on the Atlassian Marketplace for Jira Cloud, Server and Data Center. Would you like to learn more about how to work with it? Go ahead and book an individual demo with the yasoon team here.

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