All posts by Frank Hamm

From Intranet 1.0 to the Modern Intranet


The intranet started its triumphant progress about 20 years ago. However, it’s only recently that corporations started to focus on their intranets’ true stakeholders: the employees. Not long after the emergence of intranets in organizations, those responsible for them started to ask what a modern intranet actually is. After all, no one wants to set up an outdated system that employees don’t want to use. Today, in the times of digital transformation and Generation Y, intranets are at least as important as 10 or 15 years ago. But what is a modern intranet nowadays? Is a ‘social intranet’ with user profiles, status updates, communities and chats sufficient?

Components of an Intranet Project


Many companies still see their intranet as something that is still being installed. Like a new software, that should be used by all employees. So the intranet project manager creates a specification booklet, defines functions and milestones. Then the software is checked against the requirements and ticked off (or not). Based on a decision matrix, a software solution is chosen and installed. Then quickly some training is provided. Done. A classic software project.

Questions and Answers About Social Intranets and Social Collaboration

Collaboration Hands

In the last few years, the terms “Intranet 2.0” and “Social Intranet” started appearing, describing the development of more interactive and communicative intranets. Since then, “Social Collaboration” has become an oft-requested feature of intranets, contributing to the development of the notion of “Social Business”.

Encouraging Employees to Use a Social Intranet

Innovation Adoption Lifecycle (Pnautilus – Creative Commons Attribution-ShareAlike 3.0 License)

The introduction of a social intranet provokes many different reactions within a company. A social intranet is no longer top-down, instead it provides a way to network across departments and silos. A social intranet is about collaboration between colleagues and achieving results. The technical challenges and requirements of an intranet are secondary to how the employees welcome or reject the changes to communication, collaboration and work processes. The introduction of a social intranet must first and foremost consider the employees reactions to the changes. So, how do you ensure that your employees (and managers!) embrace these changes?