When we started building websites professionally in 1996, we were still operating on intuition. Meticulous project planning was foreign to us. The business developed, we grew and quickly reached a point where we began looking for professional processes for developing our projects. We tried several (Gantt-Charts with MS Project and project checklists we developed ourselves), but none had the result we hoped for. For a while, project managers could decide how they wanted to develop their projects.