All posts by kweingaertner

Content design for wikis: Customization options for ease of use

Customizing your design - teaser boxes make information stand out

A fundamental factor for the success of an enterprise wiki’s introduction is design optimization. This includes fine-tuning of the wiki’s online appearance, usability and navigation controls. In addition to this, guidelines (or templates) must be created for the actual wiki content to support productive and efficient work. This post covers the content design aspects most important to a company’s new wiki.

Launch campaigns drive the success of company wikis

Writing tools

An enterprise wiki, intranet or knowledge base is most successful when many employees actively use it, driving a good return on your investment. Employees will rarely immediately or actively use their new wiki if their company only runs an automated introduction. A targeted wiki launch campaign can help to advertise the wiki, and create the best conditions for successfully establishing it throughout the company.