All posts by Leonhard Mertl

New pricing model for Jira Service Desk 2.0

Atlassian has responded to the feedback on its previous JIRA Service Desk pricing model. The pricing has changed to agent-based pricing plus the required JIRA user tier. Get started with three agents for $10/month. Teams with more than three agents pay $25 per agent per month. Each agent can serve unlimited customers. Whether you serve 100 or 100,000, customers are free.

Tutorial: How to Create and Configure a Jira Project

In this video tutorial we will show you how you can create and configure a new JIRA Project. For an easy start, you should begin as simply as possible, thats why we chose the ‘Simple Issue Tracking’ as an example. To make sure that you have an uncomplicated JIRA experience, we will also give you a brief introduction in the different roles, permissions and the use of schemes.

The Navigation Menu Editor in LINCHPIN, the Social Intranet Suite based on Confluence

LINCHPIN is the social intranet suite from //SEIBERT/MEDIA, that expands Confluence by a completely customizable internal platform, which is the basis of communication and collaboration among employees. The Navigation Menu Editor plugin is a central function we have developed. This feature allows for a quick and easy integration of a global navigation bar in the Confluence user interface. It makes it possible to directly access all important sites.

New version of “Microblogging for Confluence” available: Download for free now!

Microblogging for Confluence is a plugin developed by //SEIBERT/MEDIA, which expands Confluence by a seamlessly integrated microblogging function. Developed within the scope of an intern “Hackathon” and since then constantly enhanced by our team, this add-on has gained a great stability and a wealth of features. We have now released a new version. In this article we show the big and small innovations that are part of the latest release.

HipChat is Now Free For Unlimited Users

HipChat is Atlassians professional and well-engineered solution for hosted group chat and video chat for companies and teams – fast, uncomplicated and in realtime. No matter how you use HipChat, whether you prefer group chats with the whole team or separated chat rooms with guest access for your partners – HipChat supports the direct communication and therefore enhances productivity and efficiency within the company. A year ago Atlassian made HipChat free for teams of five, and since then the popularity of this application has been rising rapidly. As a reaction to this development, Atlassian now announces a new subscription plan that gives you unlimited HipChat users – for free.