All posts by Matthias Rauer

Requirements for modern incident management: automation, transparency, structured learning

No software and no technical infrastructure is perfect: It’s not a question of “whether” there will be disruptions or outages but “when” and “for how long.” However, processes to solve such problems are often unstructured and not transparent for all stakeholders. Now Atlassian Opsgenie can help to take much of the sting out of such an incident with automated escalation levels and data reports for post-incident analysis.

The Macro Manager for Confluence: Deactivate individual macros – quickly and easily

While the macro browser is an essential and useful element of Confluence, the multitude of macros available there can prove overwhelming for its users. The Macro Manager now allows administrators to deactivate macros that are no longer relevant for their users without affecting those macros that have already been installed. And the development team already has some ideas for where it could go next.

Linchpin Launchpad (formerly App Center for Confluence) – handy sidebar, drag & drop app organization and more

The App Center for Confluence app enables companies to provide direct links to any web-based application to employees in Confluence or on a Confluence-based intranet. With version 2.0, our development team has just delivered an improved version of the App Center – this release has a new name: App Center for Confluence will now be known as Linchpin Launchpad.

The frustrated son – a story of data loss and backup concepts for Atlassian products

Data loss is something that can be caused by a number of factors – from a bug to simple human error. As such it is important to have appropriate backup concepts in place. In order to deal with data loss quickly and efficiently, //SEIBERT/MEDIA offers enterprises effective backup concepts as part of its operation packages, which can be tailored to their specific requirements. These can include two-stage backups whereby your data is backed up securely and reliably.

Interview – Modern office systems for companies: Google G Suite versus Microsoft Office 365

Paul Herwarth

For companies, deciding between Google and Microsoft is often not an easy task. One of the main reasons for this is because of the sheer scope of both of the solutions. Paul van Herwarth dives into many of the issues surrounding the choice between G Suite and Office 365 in an interview for Wissensmanagement.net.