Category Archives: Jira

Project Templates in Jira with Templating app

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“Start from scratch”, is a phrase we both love and hate. Those “hate” moments tend to rear their heads when you work as part of a team where consistency and repeatability are paramount. Enjoy some love in a team environment with Templating.app’s new Project Templates where users are empowered to streamline their project initiation process, saving time and ensuring consistency across all endeavors.

Make Dependencies and Cross-connections Visible in Jira Templates

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Project administration and product management are complex, and the management of dependencies is an essential prerequisite for smooth processes and projects. They need to be identified and made visible. The Templating.app for Jira helps your team with this, because it now makes it possible to link the processes of a template with each other and with existing issues!

Interaction between Jira and Confluence: 3 Examples of Effective Integration

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When teams use both Jira and Confluence, there are additional options that are suitable for boosting productivity, improving the visibility of information and reducing unpopular manual tasks. In this article, we show three examples of how Jira and Confluence can be used together to great effect.

The Virtual Agent in Jira Service Management and Other AI-Supported Features for ITSM Teams

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The most extensive possible automation of service provision – and thus the streamlining of processes and faster processing of customer enquiries – is one of the central goals of modern IT Service Management. Atlassian’s ITSM software Jira Service Management supports this endeavour with a function that has now been rolled out on a large scale. The virtual agent is here! This tool is designed to help companies modernise internal and external customer support and make it more efficient with the help of AI technology.

Jira Work Management – Bridging the Gap between Technical and Business Teams

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When non-technical teams jump on board the Jira solution for technical teams, they are confronted with features and terms that are aimed at technical requirements and only reflect the needs of business teams to a limited extent. But Jira Cloud is now also helping these teams: with Jira Work Management, all business teams can work on products in the Jira environment, turn ideas into projects and play their part in creating customer value. In this blog post, we would like to present the latest functions that Atlassian has recently delivered for Jira Work Management.