In general, the establishing of a wiki must be supported through a series of measures. If these activities are successful, the system – as I know from my own experience – will quickly be accepted and used by employees. At //SEIBERT/MEDIA, TWiki has been used since June 2007, now containing a total of eight Webs. The main Web alone grew to contain more than 1000 topics within just a few months.
The digital form of the talk in the hallway, where employees exchange information, news, ideas and project details and receive feedback and input, are a benefit for enterprises. But what are specific use cases for an enterprise microblog? We have collected 36 use cases. After use cases 1 – 12, and 13 to 24, the remaining 12 use cases are collected here.
Whoever is on the lookout for a simpler, slimmer solution that can be implemented much more quickly will find Confluence to be an extremely sophisticated package. In contrast to SharePoint, Confluence can be easily and successfully introduced without complications. And it can even be connected with SharePoint.
If in the opening phase of a wiki adoption it should be difficult to activate employees to participate, this is often because employees haven’t been properly brought up to speed and misunderstand the whole idea of a wiki. One symptom of this is the fear of sharing knowledge.
An internal microblog can become a useful channel of communication within an enterprise. Similar to having lunch or coffee together, or chatting in the hallway, employees exchange information, news, ideas or project details in a microblog. Sometimes the posts are time sensitive and important, sometimes they are just about exchanging ideas with colleagues and getting their input. Enterprises can benefit from that. What are specific use cases, and how can the internal tweeting gain strength? We have collected 36 use cases. Here are the first dozen.
Within a company there can be many approaches for the development of texts as well as the sharing of texts for further revision. We could, for example, write a text in Word and then load the final version into the enterprise wiki. We could also send around texts by e-mail, asking colleagues to read them and, if necessary, to make changes. But we could also develop a text directly within a wiki. What should we think of this particular work process?
A usability test, that only takes five seconds? Admittedly, it is almost too good to be true. The reservation against Five Second Tests, a specific form of remote usability testing, is great by and large. Experts traditionally place a lot of value on a clean methodology and clean results. Skepticism toward a new and simpler method is understandable. The attractiveness of Five Second Tests lies undisputedly in its simplicity. Through a link, participants are referred to a page on which they are shown a screenshot of a web site for exactly five seconds. Following, they have to answer questions to this page. Finished.
Numerous internet surfers probably know the following process: you’re surfing a website and you find a link with an e-mail-address. You click on the link, which begins your odyssey-like journey through the depths of your computer. Why? Because the link leads to the whirring of your hard drive, as the mail-client installed on your computer stirs to action (or, possibly, asks to be set up) and all sorts of additional windows begin to pop open on your screen. Even though you had just been comfortably surfing through the web, now you have to master strong currents as you fight off towering waves.
We have already summarized 111 solid reasons for using an enterprise wiki. Now with the help of some concrete examples we are going to show you how an enterprise wiki can actually benefit your firm. Following in the footsteps of examples 1-22 and 23-44, we now close our series with 22 more concrete use examples.
We’ve already published 111 good reasons for enterprise wikis. Now we’d like to show through example use cases just what you can do with an enterprise wiki. //SEIBERT/MEDIA has distilled 66 examples for use cases: the first 22 can be found here; now, let’s move on to use cases 23 to 44.
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