When teams use both Jira and Confluence, there are additional options that are suitable for boosting productivity, improving the visibility of information and reducing unpopular manual tasks. In this article, we show three examples of how Jira and Confluence can be used together to great effect.
New in Jira, Confluence and Co.: A Team Member Named ‘Atlassian Intelligence’
The first wave of Atlassian Intelligence features has now been delivered and is generally available for the cloud platform. They are designed to help teams work together more productively, get things done faster and utilise company data more effectively to make better decisions. Let’s take a look at which features Atlassian has recently released and which will follow soon.
Modern ITSM must Integrate Business and Development Teams
Legacy IT systems and rigid control cultures are outdated. Modern ITSM fosters flexibility and innovation, empowering service teams while ensuring IT oversight.
5 Useful Tips for Your ITIL Implementation
The implementation of ITIL is an important step for companies to offer more efficient and high-quality IT services. This undertaking should therefore be well prepared. This article will help you with this: we will discuss the benefits of ITIL and provide five tips for successful implementation.
2023 in Review: Awesome Custom Fields’ Journey of Growth and Innovation
2023 was an awesome year for Awesome Custom Fields that included many milestones and some changes in the team. In this review, you can read all about it.
The Unbeatable Power of Up-to-Date Content in Your Social Intranet
Confluence is perfect for facilitating content creation, collaboration, and knowledge sharing within organizations, but the potential of Confluence is even greater. For example, Mantra turns Confluence into a social intranet. The Better Content Archiving app sorts and manages content from creation to archiving.
Linchpin Price Changes in February 2024
Everything has become more expensive. The increased operating costs have not passed us by either. That’s why our social intranet solution Linchpin is now adjusting its prices slightly, because we want to continue to offer you an intranet that includes all the functions you need! In this blog article, we have summarised for you what the moderate price increase means for you, what options you will have in terms of intranet in the future and everything else you need to know.
Price changes for Atlassian Data Center and End of Support for Atlassian Server on February 15, 2024
The new year brings two major changes at Atlassian, which will take effect on February 15, 2024: Not only will new prices for Data Center products apply, but support for Atlassian Server will also end. In this blog article, we take a closer look at what you can expect and show you how you can still benefit from the current prices.
The Seibert Network Has a New Logo
After launching Seibert Solutions – our new expert for holistic Atlassian services – at the end of last year, we’re moving straight on to 2024 with a big change: Seibert is getting a new logo that represents our entire network. We are delighted to introduce it to you in this article!
The Virtual Agent in Jira Service Management and Other AI-Supported Features for ITSM Teams
The most extensive possible automation of service provision – and thus the streamlining of processes and faster processing of customer enquiries – is one of the central goals of modern IT Service Management. Atlassian’s ITSM software Jira Service Management supports this endeavour with a function that has now been rolled out on a large scale. The virtual agent is here! This tool is designed to help companies modernise internal and external customer support and make it more efficient with the help of AI technology.