Microblogging for Confluence: An overview of its features

Microblogging for Confluence, developed by //SEIBERT/MEDIA, is the plugin that enriches Atlassian’s social collaboration platform with seamlessly integrated Enterprise-Microblogging features. This add-on is already available on the Atlassian Marketplace: Download the alpha version for free and evaluate it in your test environment just as you like.

New pricing model for Jira Service Desk 2.0

Atlassian has responded to the feedback on its previous JIRA Service Desk pricing model. The pricing has changed to agent-based pricing plus the required JIRA user tier. Get started with three agents for $10/month. Teams with more than three agents pay $25 per agent per month. Each agent can serve unlimited customers. Whether you serve 100 or 100,000, customers are free.

How to properly escalate issues with Atlassian

Every company has individual needs regarding its internal systems, wants special features and finds bugs, that are unnoticed by other organisations, due to specific workflows. Atlassian listens to its customers and offers a variety of possibilities to report certain issues to the developer teams and to take forward the implementation. What you can do, if you want to escalate an issue, is shown here.

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