draw.io is the leading diagramming plugin for Confluence and JIRA. draw.io enables you to collaborate seamlessly in creating diagrams that aid the communication of information in both Confluence pages and JIRA issues.
Atlassian has responded to the feedback on its previous JIRA Service Desk pricing model. The pricing has changed to agent-based pricing plus the required JIRA user tier. Get started with three agents for $10/month. Teams with more than three agents pay $25 per agent per month. Each agent can serve unlimited customers. Whether you serve 100 or 100,000, customers are free.
Every company has individual needs regarding its internal systems, wants special features and finds bugs, that are unnoticed by other organisations, due to specific workflows. Atlassian listens to its customers and offers a variety of possibilities to report certain issues to the developer teams and to take forward the implementation. What you can do, if you want to escalate an issue, is shown here.
Starting with HipChat for Mac 3.0, Atlassian began to roll out a new version of HipChat that looks a whole lot different. At first you’ll notice it’s lighter and cleaner, but there’s a lot more going on. Read about the new HipChat in this post.
The newest release of JIRA Agile provides richer data during the planning process by making agile cards more customisable than ever before. Read more about the new features in this post.
The Data Center deployment option that was already available for JIRA was designed to meet the needs of large enterprise customers providing performance at scale, high availability and instant scalability.
Within an Intranet, Wikis are a good means for the quick and uncomplicated collecting of information that is needed for the long-term; this creates a base of knowledge as well as a platform for communication that is always available to the participating employees.
In this video tutorial we will show you how you can create and configure a new JIRA Project. For an easy start, you should begin as simply as possible, thats why we chose the ‘Simple Issue Tracking’ as an example. To make sure that you have an uncomplicated JIRA experience, we will also give you a brief introduction in the different roles, permissions and the use of schemes.
Have you ever wondered how to visualize a server rack on a tool like visio with a fully integrated Confluence tool? draw.io is the answer.
The idea of a wiki gardener is outstanding. There is hardly a company that is not delighted by this principle. But only a few companys actually transform this concept systematically and successfully. In doing so, it is generally no drama to recruit a gardener internally, and entrust him regularly with appropriate work. All you have to know is what a so called wiki gnome does, and why and who fits to the job profile.