Tag Archives: Atlassian Jira

Documentation from Jira to Confluence – How It Works with Autopage!

Matthias Rauer
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Documentation in software development is not exactly the greatest of joys for many teams. Nevertheless, the documentation of a software product must of course be as complete and comprehensive as possible. The app AutoPage has set out to take much of the pain out of manual documentation work for teams. It makes it possible to automatically create Confluence pages directly from Jira on which the current contents of the processes are documented. In this post, we’ll go through the initial setup of AutoPage step by step. Once you have done these things, your team can use Jira as usual – with the difference that the further development is now automatically mapped in Confluence.

Security Features in Jira: Security Throughout the Development Lifecycle

Matthias Rauer
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In the modern software world, it is absolutely impossible for development teams to always consider every single security angle. And therefore they have to face the inescapable reality that their code is vulnerable. The question is how the team deals with identified vulnerabilities. A new feature set in Jira helps them document, manage, prioritize and efficiently handle security issues in a centralized way.

Say Hello To FlowDingo – The Workflow App for Jira

Joshua Brock
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FlowDingo is not just any task management app. The result of a collaborative development effort between Seibert Media and Kantega SSO, the core of FlowDingo’s design is enabling teams to order tasks in a workflow, and then provide a visual overview of that flow within a ticket. It helps Jira users track the myriad of dependencies between an issue’s tasks. Now available for download in the Atlassian Marketplace, we think you’ll enjoy the functionality of an app that integrates many of the features of a full project management tool, without all the fuss. And it’s right within your Jira!

How to Service Management (Part 3) – How a Service Desk for HR Creates a Win-win Situation for Everyone

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Requesting things from your HR department can be quite time-consuming and annoying. Who do you need to contact if you want to go on a workation? Or how do you book the pool car that your company provides for its employees? We’ll show you how we Seibert Media do this through our Service Desk in Jira Service Management.

What is Service Request Management? – 8 Best Practices to Handle Service Requests Efficiently

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No matter whether you need access to the new software, want to request a well-deserved holiday or would like to reset your password – all of these service requests will need to be handled by your IT team. To fulfil your request as quickly and efficiently as possible, good Service Request Management is needed. In this blog article, you will find out what exactly this is and which best practices have emerged.

Jira Product Discovery: Casting Ideas into a Structure

Matthias Rauer
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From ideation in Jira Product Discovery (Beta) to delivery with Jira Software and support via Jira Service Management, Atlassian’s Jira suite offers a powerful collection of interconnected tools to help teams do their best work. Now Atlassian has released a tool that helps with all of this: Jira Product Discovery. This new tool is designed to help product managers and their teams prioritise and collaborate on product ideas in a structured way.

ITIL – Structure and Flexibility for ITSM Teams

Matthias Rauer
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Modern IT teams strive to effectively support the company’s business processes by offering their services and tasks in the form of standardised services. The keyword is: IT Service Management, or ITSM for short. In the transformation towards ITSM, teams can fall back on a number of supporting concepts. In this context, the ITIL framework has established itself as a de facto standard that helps to establish ITSM according to a systematic approach. What is behind it?