In the modern software world, it is absolutely impossible for development teams to always consider every single security angle. And therefore they have to face the inescapable reality that their code is vulnerable. The question is how the team deals with identified vulnerabilities. A new feature set in Jira helps them document, manage, prioritize and efficiently handle security issues in a centralized way.
The problem many organizations face is a lack of information. Although the company has the capacity it needs, it does not know what it is being used for and whether that use is moving the organization forward. In reality, waste exists in the form of bottlenecks and duplicated work. There are complicated processes that get in the way of delivering customer value. And because the organization doesn’t have the right data and analytics, the real problems remain hidden. The Enterprise Insights feature set in Jira Align helps solve these challenges.
Imagine if humans had to consciously initiate and coordinate every breath. Oxygenation is vital, but fortunately our bodies have automated this process. We breathe reflexively and without our active intervention, and therefore we can fortunately invest our time and energy in other things. In the working world, there are similarly important functions that help keep things going, but no one likes to spend time thinking about them. It would be nice to build your own automated system that manages these important (and boring) processes largely on its own, wouldn’t it? That’s exactly what the new automation features for Confluence do.
ITSM teams have plenty of potential tools for meaningful optimization. However, how can the desire for continuous improvement be turned into something practical? And how can an operational approach be aligned with the organizational vision, and how can it be ensured that change really does focus on customer value? The ITIL framework offers a continuous improvement model that helps the team to operate in a structured way.
The world of work has changed and many companies are now organising themselves differently than before the pandemic, which has accelerated many developments – including the acceptance of distributed teams. The new product suite Atlassian Together steps up to support organisations in their transformation to an open, agile, transparent collaboration culture and to provide them with the appropriate toolset for modern collaboration in teams and across teams.
In the IT departments of this world, the topic of cyber security is very high on the list of priorities. For good reason, because in the worst case scenario, digital threats can jeopardise the entire company’s ability to work. Meanwhile, more and more companies are outsourcing key security issues to cloud providers, as platforms such as Atlassian Cloud now offer reliable, scalable cyber security solutions. Not least the pandemic-related shift towards more remote and hybrid constellations has lured companies into the cloud in droves. And with it, the cyber security approach has also changed.
No matter whether you need access to the new software, want to request a well-deserved holiday or would like to reset your password – all of these service requests will need to be handled by your IT team. To fulfil your request as quickly and efficiently as possible, good Service Request Management is needed. In this blog article, you will find out what exactly this is and which best practices have emerged.
In recent months, a new trend has emerged in the criminal underground of the internet: The theft of session cookies on victims’ end devices to gain unauthorised access to all kinds of accounts, including Atlassian accounts. These session cookies are then traded and shared in criminal circles. To mitigate this risk and offer better security against this, Atlassian now runs automated monitoring with regard to stolen session cookies and invalidates them, rendering them useless to the hacker. And customers also have new tools at hand to counter this threat.
From ideation in Jira Product Discovery (Beta) to delivery with Jira Software and support via Jira Service Management, Atlassian’s Jira suite offers a powerful collection of interconnected tools to help teams do their best work. Now Atlassian has released a tool that helps with all of this: Jira Product Discovery. This new tool is designed to help product managers and their teams prioritise and collaborate on product ideas in a structured way.
For countless software, IT and business teams in tens of thousands of companies, Atlassian products are virtually essential for survival. But they’re not the only tools these teams use, of course. All of these systems produce vast amounts of data – and organisations need ways to turn that data into the right insights to drive good decisions. To support data-driven decision-making, Atlassian last year introduced a feature set called Atlassian Analytics, which has now outgrown the beta stage and is available in the cloud enterprise plans for Jira Software, Jira Service Management and Confluence.
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