It’s important to not fill your head with too many ideas and things to worry about, because as a Chinese legend teaches us, you can only generate fresh ideas when the “cup” of your brain is not filled to the brim already. Checklists for Confluence and Jira can help in this regard; they make sure you (and your colleagues) don’t need to memorize procedures, but can just check off items on a checklist that can be used again and again.