JIRA Service Desk does not have the built-in capability for users to see support questions from other users. In many situations, this would be useful – for example when multiple requests come from the same company or team. Collective Issue View, a new add-on from our JIRA development team fills this gap.
We want to employ passionating people in a sustainable environment to create and make available awesome internet software.
With our 80 employees in Wiesbaden (Germany) and San Diego (USA) we are one of Atlassian's biggest partners world wide. We offer the full range of professional services and do agile software development.
United States: //SEIBERT/MEDIA Corp.
3822 Albatross St. #7, San Diego, CA 92103
Germany: //SEIBERT/MEDIA GmbH, LuisenForum, Kirchgasse 6, 65185 Wiesbaden