Our services relating to the operation of Atlassian software such as Jira, Confluence, Bitbucket & co. are so popular and in-demand that we have decided to make our emergency services exclusive to those customers that have purchased an operation package with us. Here we look at some of the experiences that prompted us to make this decision.
Previously, all of our systems ran around the clock – both critical production systems and small, special test systems that are rarely actually used. And for the latter, we talked about this in the hackathon: Can’t we automatically switch them off at night and on weekends? This is how the Sandman was born, the system which puts our non-essential systems to sleep regularly.
Data loss is something that can be caused by a number of factors – from a bug to simple human error. As such it is important to have appropriate backup concepts in place. In order to deal with data loss quickly and efficiently, //SEIBERT/MEDIA offers enterprises effective backup concepts as part of its operation packages, which can be tailored to their specific requirements. These can include two-stage backups whereby your data is backed up securely and reliably.
IT systems are complex, and while problems can be minimized, you can never eliminate them entirely. In order to deal with issues quickly and efficiently, //SEIBERT/MEDIA offers enterprises a range of operation packages, which can be tailored to their specific requirements. With a central monitoring system keeps oversees the application around the clock, companies can enjoy peace of mind as well as improved security and transparency.