It’s on! The first ever Add-on Discovery Day 2017 will happen on September 11th in San Jose. It’s the day before Atlassian Summit. If you are in San Jose on September 11th, please be quick to register. I am pretty sure, that this is the best option to spend the day. And we’ll be finished when the evening party for Atlassian partners starts. Read more about the event:
You now have the opportunity to license the entire Atlassian portfolio at a cost-effective flat-rate with Atlassian Stack. This is perfect for large companies whose internal infrastructure is based on Atlassian products or who are planning to convert to an Atlassian infrastructure.
In small companies, asset management is not such a big deal. Problems appear when larger companies try to use the same simple spreadsheet for tracking their assets. Errors appear, and equipment is lost. An asset management system can save these costs, and it is easy to implement an affordable asset management system with JIRA Service Desk.
The Atlassian Summit is the largest annual user conference run by the Australian software developer – more than 3,200 participants are attending this year. The opening keynote Innovation in Team Collaboration by co-founder Mike Cannon-Brookes and other leaders at Atlassian has just finished.
JIRA Service Desk does not have the built-in capability for users to see support questions from other users. In many situations, this would be useful – for example when multiple requests come from the same company or team. Collective Issue View, a new add-on from our JIRA development team fills this gap.
With JIRA 7, Atlassian gives individual teams in a company the exact products they need for their use. The license structure was broken up, three new products were created at the same time, and the use cases were changed. This applies to the tools JIRA, JIRA Agile and JIRA Service Desk. In this article, we explain how changes to JIRA licensing affect you and answer the most important questions.
Codeyard is our all-in-one-project solution for every Atlassian tool installed, configured and heavily used with your employees. It is a concept to launch approach that most product and service companies need to offer their customers to create value. Let’s talk about the Atlassian tool stack and how users can use it as a holistic solution to delivering value to customers (with or without software).
This article talks about whether and in which situations you may want to consider to buy Atlassian shares and gives you insights in our knowledge of the Atlassian ecosystem. It also talks about my personal plans as an investor.
Atlassian has just released version 2.5 of JIRA Service Desk. New features include better reporting, opportunities for customization and real-time queues. Find out more details of the updates in this post:
JIRA Service Desk is Atlassian’s help desk solution based on JIRA. It assists service and support teams in integrating inquiries in a systematic process. Here you can learn about the new developments of JIRA Service Desk version 2.4