JIRA Service Desk is Atlassian’s help desk solution based on JIRA. It assists service and support teams in integrating inquiries in a systematic process. Here you can learn about the new developments of JIRA Service Desk version 2.4
JIRA Portfolio helps linking business strategy with daily business. The latest version of JIRA Portfolio 1.9 makes portfolio planning even more realistic. Due to the new capacity visualization, it is easy to see how much work can be done. It becomes transparent whether dates and deadlines really are realistic. Also, it is now possible to edit work day settings to include holidays and off times to be considered in the portfolio plan.
Atlassian has come out with version 6.4 of it’s tracking and project management system JIRA. Lately, the JIRA team has not only been focussing on new functions, but also on integration with other Atlassian products and a continuous optimization and user friendliness. Take a look at the latest updates in JIRA 6.4:
With JIRA 6.4, Atlassian will be shipping a JIRA HipChat integration. Information will be more easily accessible to teams in realtime. Chatrooms can be created for different projects while choosing which JIRA notifications are broadcast.
In a previous article, we have introduced the InstaPrinta by //SEIBERT/MEDIA and the functions of the JIRA plugin. Our JIRADev team has now released InstaPrinta 2.0 and we would like to dive a bit deeper into the actual features. InstaPrinta is a JIRA plugin for printing issues directly from JIRA and JIRA Agile on handy card format (i.e. DIN A6). Individual and various issues can be sent to the printer and saved as a PDF. In JIRA, issue view and issue search are extended by a menu item, that offers a choice to print or create a PDF.
In this interview with Martin Seibert during the Atlassian Summit 2014, JC Huet from Kitologic presents the FOLIO plugin. Being a financial plugin, it brings money value into JIRA. Check out the video to learn more about FOLIO’s features.
The paper-less office was meant to banish all paper from the office. In agile teams, however, this does not apply and this is where InstaPrinta comes in. Admittedly, a tool like Atlassian’s JIRA is a great way to manage tasks. However, in day-to-day work, a digital Agile Board in JIRA does not have the same presence as a large magnet board right in the center a team office that is full of task notes. At a glance, every team member knows what needs to be done and who is working on what. Furthermore, the magnet board contains numerous additional sections like an improvement board, a skill matrix, an absence calendar and more. This makes the analog board the central “cockpit” for all information relevant to the teams.
The Gartner Magic Quadrants are among the most frequently discussed and cited market analyses. In each of their analyses, Gartner looks at a complex market and positions the main providers in a diagram based on their completeness of vision and ability to execute. The Gartner report also offers a brief market analysis and quantitative analyses of individual market players.
You are a teacher or student at a university and want to gain practical experience working with Atlassian tools? Atlassian offers you the opportunity to use numerous products with the Classroom License – free of charge. All you have to do is submit an application. Why use Atlassian tools in your project? For budding software developers in particular, using Atlassian products during their studies is a great way to start working early on with tools designed for use in professional enterprises.
JIRA helps you collaborate more efficiently with your co-workers and spend less time in following up tasks. This user friendly tool, among many other helpful features, lets you enter descriptions of tasks that need to be done, assign them to other employees and set deadlines. It allows you to create issues (tasks) for helpdesk tickets, project tasks, change requests or software bugs.
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