Tag Archives: knowledge management

Atlassian tools used for internal organization at //SEIBERT/MEDIA: Confluence, JIRA, HipChat

//SEIBERT/MEDIA is one of the biggest Atlassian Experts Partners worldwide. And of course we intensely use Atlassian tools for our internal organization. In the following video our colleagues Martin Seibert and Alex Boerger demonstrate first conceptual and later directly in the system what roles Confluence, JIRA and HipChat play in our digital communication, how the tools are connected to each other and how they support coordination, teamwork and productivity.

How to properly escalate issues with Atlassian

Every company has individual needs regarding its internal systems, wants special features and finds bugs, that are unnoticed by other organisations, due to specific workflows. Atlassian listens to its customers and offers a variety of possibilities to report certain issues to the developer teams and to take forward the implementation. What you can do, if you want to escalate an issue, is shown here.