Tag Archives: knowledge management

Questions for Confluence – Should I be using it and how?

This post is both for people running Confluence and those using it. It tries to help you understand what the benefits of Questions for Confluence (formerly: Confluence Questions) are and why you and your co-workers may want to adopt it. This is not based on quantitative research. What you are reading is my best effort to help you with the knowledge and experience I have.

Sample Intranet Survey for Employees Including Guidance, Tips, Links, and Explanations

A growing number of big corporations is using Linchpin as their intranet technology. There are some, that simply want a fast and reliable result. But others really put a focus on preparation, concepts and a thorough strategy for the intranet rollout. Right now we are in the middle of preparing an employee survey for a new intranet project and this is my effort to contribute to the conception phase and also help you plan your intranet better.

Linch and Pin – Stories About Collaboration and Intranets

This post is about Linch and Pin and their conversations about collaboration in an elevator. The two are working in a big corporation and analyze the difficulties of collaboration in this company during their encounters. They know, that there is a better way, but they are not in charge. Linch and Pin are the stars of our upcoming new video series. Stay tuned!

Atlassian tools used for internal organization at //SEIBERT/MEDIA: Confluence, JIRA, HipChat

//SEIBERT/MEDIA is one of the biggest Atlassian Experts Partners worldwide. And of course we intensely use Atlassian tools for our internal organization. In the following video our colleagues Martin Seibert and Alex Boerger demonstrate first conceptual and later directly in the system what roles Confluence, JIRA and HipChat play in our digital communication, how the tools are connected to each other and how they support coordination, teamwork and productivity.

How to properly escalate issues with Atlassian

Every company has individual needs regarding its internal systems, wants special features and finds bugs, that are unnoticed by other organisations, due to specific workflows. Atlassian listens to its customers and offers a variety of possibilities to report certain issues to the developer teams and to take forward the implementation. What you can do, if you want to escalate an issue, is shown here.