Tag Archives: resolution

Practical Workaround for Jira Cloud: Re-empty the Resolution Field

Practical Workaround for Jira Cloud: Re-empty the Resolution Field - thumbnail

When a task reaches its final state in Jira Cloud, its Resolution field is given a value and Jira assumes that the task’s lifecycle is over. But what if the task is reopened, perhaps because it was accidentally closed? Unfortunately, the Resolution field is not automatically cleared. A workaround based on Jira Automation from the Atlassian community provides a remedy.