Tag Archives: //SEIBERT/MEDIA

Why Outsourcing First-level Support Can Make Everyone Happy in the End

Why Outsourcing First-level Support Can Make Everyone Happy in the End - thumbnail

Overworked IT specialists, desperate users: first-level support is a necessary but extremely resource-consuming service in every company. The problem: IT professionals are hard to find, and when capacities are blocked by first-level requests, in the worst case, important projects can’t be started. If the company also uses Atlassian systems, support can be even more difficult, as this requires extra expertise. One possible solution: outsource first-level support. Seibert Media now offers customized service packages for this purpose.

Soon In Your Linchpin Intranet: Timeslots for Events

A dark greyish picture featuring the text "Event Time Slots - Coming Soon To Your Linchpin Intranet Suite" and a screenshot showing an event card and the option to book individual 15-minutes long slots.

An intranet without event management? Unthinkable. Especially in a Confluence-based intranet. To help you organize (and participate in) events in your Linchpin intranet even better, we’re introducing a new feature in October: Timeslots for events! By the way, this feature was requested by some Linchpin users via Canny. This leads us to the question: Canny build it?! Yes, yes we can.

The Hitchhiker’s Guide to the Seibert Media Galaxy – Onboarding Done Differently

Onboarding Seibert Media style - thumbnail

Onboarding can be quite stressful and tiring; in the first few weeks, you usually get quite overwhelmed with tons of new information, people you should know, emails, meetings… That’s why here at Seibert Media, we do things differently; very informal, and we leave it up to the newbie to determine how quickly they want to get through their onboarding. Because we want to make sure you settle in well!