The implementation of ITIL is an important step for companies to offer more efficient and high-quality IT services. This undertaking should therefore be well prepared. This article will help you with this: we will discuss the benefits of ITIL and provide five tips for successful implementation.
Rolling out a Social Intranet in the complete company will have an effect on your company culture. An intranet 2.0 is a tool that will start an orientation towards employees and self organization. And it is absolutely essential to involve the employees from the beginning. Which strategies are useful for the rollout? How to approach critics? Here are some useful tips.
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