Tag Archives: support

Price changes for Atlassian Data Center and End of Support for Atlassian Server on February 15, 2024

Price changes for Atlassian Data Center and End of Support for Atlassian Server on February 15, 2024 - thumbnail

The new year brings two major changes at Atlassian, which will take effect on February 15, 2024: Not only will new prices for Data Center products apply, but support for Atlassian Server will also end. In this blog article, we take a closer look at what you can expect and show you how you can still benefit from the current prices.

Emergency services now exclusive to customers with operation packages

Our services relating to the operation of Atlassian software such as Jira, Confluence, Bitbucket & co. are so popular and in-demand that we have decided to make our emergency services exclusive to those customers that have purchased an operation package with us. Here we look at some of the experiences that prompted us to make this decision.

How to properly escalate issues with Atlassian

Every company has individual needs regarding its internal systems, wants special features and finds bugs, that are unnoticed by other organisations, due to specific workflows. Atlassian listens to its customers and offers a variety of possibilities to report certain issues to the developer teams and to take forward the implementation. What you can do, if you want to escalate an issue, is shown here.