When a task reaches its final state in Jira Cloud, its Resolution field is given a value and Jira assumes that the task’s lifecycle is over. But what if the task is reopened, perhaps because it was accidentally closed? Unfortunately, the Resolution field is not automatically cleared. A workaround based on Jira Automation from the Atlassian community provides a remedy.
Tag Archives: task management
Reasons for a migration to JIRA
JIRA is Atlassian’s tracking and project management system, recently released in version 6.0. We recommend teams and business that work with other tools, such as ClearQuest, Trac, FogBugz, Mantis, HP Quality Center or Bugzilla, to consider the alternatives, no matter how established an existing system might be. What does JIRA offer, that other tools don’t?