If measures for quality assurance and both internal and customer projects don’t run ideally and thus inefficiently, it is often due to a lack of established and binding workflows in task management. This article focuses on the use of JIRA and shows how JIRA can be used to convert all kinds of tasks into systematic and transparent procedures with the help of prototypical workflows. //SEIBERT/MEDIA is happy to provide you a JIRA test instance free of charge and without commitment, so you can learn about the following workflows and the diverse functions of JIRA.